Technical Specifications

Engineered for the realities of aviation catering.

Galley X is multi-tenant SaaS on AWS with per-tenant data isolation, 99.99% uptime, and compliance frameworks that match real audit conditions. Every capability described below is delivered today.

99.99% Uptime target
SOC 2 Type II audited
AWS Cloud-native SaaS
Per-tenant Data isolation

Architecture

Platform architecture

Hosting
Amazon Web Services, 99.99% uptime target
Backend services
Node.js + Express, containerized on Amazon ECS Fargate with images in ECR
Database
Aurora PostgreSQL Serverless v2, dedicated per tenant for isolation
Caching
Amazon ElastiCache (Redis) for session and hot-path data
Eventing
Amazon EventBridge, Lambda, SQS, and SNS for event-driven workflows
Storage
Amazon S3 for documents, exports, and binary artifacts
Network
Application Load Balancer with TLS termination and per-tenant VPC isolation
Frontend
React for web; React Native for iOS and Android mobile clients; AWS Amplify for delivery

Security & Compliance

Security and compliance

SOC 2 Type II
Independently audited controls across security, availability, and confidentiality
GDPR
Alignment with Standard Contractual Clauses for cross-border transfer
FSMA 204
Traceability — Critical Tracking Events and Key Data Elements captured across the catering chain
HACCP
Aligned food-safety records, inspections, and corrective-action workflows
Authentication
SAML and OIDC SSO with MFA enforced for production access
Encryption
TLS in transit; AWS KMS / AES-256 at rest; per-tenant key separation
Secrets
AWS Secrets Manager with rotation policies
Audit
CloudTrail and in-product audit logs for every privileged action

Reliability

Reliability and disaster recovery

Uptime target
99.99%
Observability
CloudWatch metrics + alarms, X-Ray tracing, structured application logs
Backups
Point-in-time recovery on Aurora, cross-region S3 replication for critical artifacts

Multi-region disaster recovery options

DR1

Active–Passive Warm Standby

Target RTO
10–15 minutes (automated)
Target RPO
Near-zero (sub-second)
Data Tier
Amazon Aurora PostgreSQL Serverless v2 Global Database, cross-region replication
DR2

Active–Active Multi-Region

Target RTO
~5 minutes (automated)
Target RPO
Near-zero (sub-second)
Data Tier
Amazon Aurora PostgreSQL Serverless v2 Global Database, cross-region replication

Times listed above reflect configuration design targets under normal cloud infrastructure operating conditions.

Delivery

Delivery and engineering

CI/CD
GitHub Actions with blue/green deployment to ECS Fargate
Infrastructure-as-code
AWS CDK
Release model
Continuous delivery with feature flags, staged rollouts, and automated rollback
Environments
Development, staging, and production environments per tenant cohort

APIs

APIs and integration

REST APIs
Inbound passenger and special-meal data; outbound invoice and reconciliation records
Event hooks
Webhooks and EventBridge events for production, uplift, inventory, and compliance milestones
SSO
SAML / OIDC for identity-provider-managed user lifecycle
Exports
Reporting via S3-backed scheduled deliveries and on-demand downloads

Move forward

Ready to go deeper on architecture or security?

Book time with our team or explore how each Galley X module connects across the catering lifecycle.