Common questions about Galley X and how we work.

Galley X is the aviation catering and flight provisioning platform engineered by IFCS. It covers galley planning, in-flight meal pre-order management, food production and costing, ERP-grade resource planning, caterer invoicing reconciliation, compliance tracking, inventory management, cabin-crew briefing, FSMA 204 / HACCP traceability, and buy-on-board Consumption Analytics.

Airlines, in-flight catering kitchens, and the operations teams that coordinate between them. Galley X supports scheduled carriers, regional airlines, business jet operators, and the catering providers that serve them.

Galley X is delivered as a multi-tenant SaaS hosted on AWS, with per-tenant data isolation, 99.99% uptime, and disaster-recovery configurations that range from 10–15 minute RTO active-passive to roughly 5-minute RTO active-active.

Galley X operates with SOC 2 Type II controls, GDPR alignment, FSMA 204 traceability, and HACCP-aligned food-safety records. Authentication supports SAML/OIDC SSO with MFA. Data is encrypted in transit (TLS) and at rest (KMS / AES-256).

Yes. Galley X exposes APIs for inbound passenger and special-meal data, outbound invoice and reconciliation records, and event-driven hooks for production and inventory milestones. The platform is designed to sit alongside existing PSS, ERP, and finance systems rather than replace them.

Galley X captures Critical Tracking Events and Key Data Elements across receiving, production, and uplift — so caterers serving US-bound flights can produce traceability records within the regulator-required timeframe. See our FSMA 204 module page for specifics.

The galley planning module models aircraft-specific galley layouts, cart and drawer configurations, and uplift loading plans. Diagrams stay in sync with menu changes, pre-order counts, and weight constraints across every flight.

Yes. The Consumption Analytics module records onboard sales and consumption events, links them back to uplift, and surfaces waste and revenue patterns by route, aircraft, and meal cycle.

Implementation timelines depend on module scope, data integration needs, and the number of catering kitchens and bases involved. Pilot deployments typically run in weeks; full platform rollouts run over a few months. We scope this precisely during the discovery call.

Use the demo request form on /request-a-demo, email privacy@ifcs.ca, or call +1 (212) 472-3856. We tailor each session to your operation and follow up with relevant module documentation.